What is EQ?
In simple terms, EQ can be defined as knowing what feels good, what feels bad, and how to get from bad to good. Another view is that there is an intelligence based on emotions, and people who have this capacity are less depressed, healthier, more employable and have better relationships. Emotional intelligence is the capacity to create optimal results in your relationships with yourself and others.
Dalip Singh (2003) defines Emotional intelligence as “the ability of an individual to appropriately and successfully respond to a vast variety of emotional stimuli being elicited from the inner self and immediate environment. Emotional intelligence constitutes three psychological dimensions—emotional competency, emotional maturity and emotional sensitivity—which motivate an individual to recognise truthfully, interpret honestly and handle tactfully the dynamics of human behaviour.